How we influence far and wide

Karen Gately chatted to Lisa Leong on This Working Life - ABC Radio National.

When there's a change in management, should you change up your game at work?

The fact our population is ageing, and the implications this has for our economy, has been well understood for a number of decades.

Brand is more than makeup - it's the underlying subconscious notion of your organisation. Karen Gately argues that leaders should be doing more to integrate brand into their workplace culture.

How well do you leverage the talent, energy and capacity of your EA? Do you work in partnership to optimise your own performance and that of your team?

New research shows how managers can ensure that innovation works for the organisation, not against it.

As workforce demographics continue to shift, workplace diversity increasingly becomes more of a business need than a slogan that companies wave to show their commitment to embracing differences and to serve new customers.

For employers welcoming women back into the workforce after having children, there are questions that can be asked and others that should not be. 

How can a small or medium-sized business stand out to job seekers? First, create an environment where people want to work.

While it’s common for organisations to aspire to be the best in their industry, many struggle to deliver on the standard of customer experience needed to turn that vision into reality.

Anxiety is the most common mental health condition in Australia, and depression the second. The business world hasn’t seemed to fully grasp that people with mental health challenges need support at work. 

Brands are much more than a name or symbol of a product says Karen Gately. In our highly competitive business world, organisations need redefine their brand to more than a product - they need to have strong organisational culture.

Millennials are a frustrating generation according to the baby boomers or generation X. Millennials have a bad reputation and are often accused of being 'impatient', 'demanding' and even 'self-centred'.

Rewarding and recognising employees needs to be effective in order to boost workplace morale and have a strong culture.

How can more ‘traditional’ leaders see the value in flexible working? Karen Gately says leaders should put trust and respect into their employees allows them to have a better work/ life balance.

Does your sexual harassment policy do what it needs to in a #MeToo world? How well are your team and business protected from sexual predators?

How effective is the way you communicate? Everyone is taught how to be polite. People are taught sophisticated vocabulary as well but sometimes this language is difficult to understand.

How does your organisation's culture influence your customers' experiences? Here are 4 ways to ensure you earn customer loyalty.