Address Poor Performance
Manage performance issues with confidence and compassion.
Manage Performance
$99.00 +GST
$99.00 eaBuy — 1 - 4
$94.00 eaBuy — 5 - 9
$89.00 eaBuy — 10 - 14
$84.00 eaBuy — 15 - 19
$79.00 eaBuy — 20 +
Any discounts applicable to multiple registrations (in the one transaction) will be included in the final displayed total
We will contact you post a multi purchase transaction for the registration details of those individuals you have paid for.
Program Description
Unaddressed performance issues erode team standards, morale, and trust. This course gives leaders a structured, compassionate approach to diagnosing issues, raising concerns effectively, and supporting team members through improvement. The aim is not just correction, but fair management of performance to protect standards and enable growth.
Learning Outcomes
By the end of this course, particpants will be able to:
- Diagnose the root causes of performance challenges accurately and fairly.
- Address poor performance early through clear, evidence-based conversations.
- Create and monitor structured Performance Improvement Plans (PIPs).
- Manage difficult conversations with empathy, courage, and professionalism.
- Protect team morale by managing performance consistently and transparently.

