Influence with Empathy and Social Awareness
Lead with heart. Communicate with clarity.
Leadership Development Library
$99.00 +GST
$99.00 eaBuy — 1 - 4
$94.00 eaBuy — 5 - 9
$89.00 eaBuy — 10 - 14
$84.00 eaBuy — 15 - 19
$79.00 eaBuy — 20 +
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Program Description
Empathy and social awareness are essential for influence. This course equips leaders to build trust, read emotional dynamics, and adapt their communication to connect with others -- especially in moments of challenge. Participants strengthen their ability to influence with emotional intelligence by balancing empathy with clarity and curiosity with courage.
Learning Outcomes
By the end of this course, particpants will be able to:
- Recognise emotional and interpersonal cues that influence communication.
- Apply different types of empathy in leadership interactions.
- Identify and overcome common empathy blockers.
- Read emotional dynamics and adapt tone, timing, and message for impact.
- Deliver feedback with greater sensitivity and effectiveness.
- Embed emotionally intelligent communication into everyday leadership.

