Episode 13: Difficult Conversations

This week Maddie interviews Karen to talk about conversations. Not just any conversations, but conversations leaders find most challenging. 

They start by unpacking difficult conversations:

What are the types of conversations leaders tend to avoid? Is it the same with employees/ team members? 

What are the types of conversations leaders handle badly? 

Why are conversations about attitude, behavior, and performance often the most challenging? 

How to engage in tough conversations well