6 Steps to Harnessing Discretionary Effort

So many of the leaders I work with are frustrated by failed attempts to lift the energy and contribution of their team.  People plodding along doing no more than they absolutely must is all too familiar and a common challenge across the diverse range of industries we work with.  

1. Hire Well  

Look for people who are excited by the opportunity your role and organization offer. Hire people who are seeking more than just a job, but a career and organization they can be passionate about and grow with. Ensure that anyone you bring into your team shares your corporate values and is likely to behave in ways that enable both their success and the success of those around them. 

2. Earn Trust and Respect 

When people trust and respect their leader, they are much more likely to invest the energy needed for the team to thrive. Reflect on the type of leader who inspires you to give your best and go above and beyond. Conversely, think about leaders who have caused you to minimize your efforts. Relationships built on trust and respect will foster emotional ownership and loyalty. 

3. Create Compelling Vision 

Get people excited about the future and what you can achieve together. Set ambitious goals that require collaboration, deep effort and striving. Focus your team not only on the achievement but also on the "why" behind it. Allow your team to see the purpose and meaning behind the work you do and the role you play. 

4. Inspire Hope and Optimism 

Leaders can inspire people to contribute more by giving them a reason to. People are more likely to strive when they believe their efforts will lead to success. Help them see the light at the end of the tunnel and the rewards that lie ahead. Inspire optimism and they will be more motivated to take action and push through challenges. 

5. Reward and Recognize Efforts 

A simple thank you or a pat on the back can go a long way in making people feel respected and appreciated. Many talented and committed individuals feel undervalued, even though they are highly regarded by their employer and colleagues. While fair compensation is important, inspire discretionary effort by showing genuine appreciation for the work your team does. 

6. Lead by Example 

How much more willing are you to go the extra mile for a leader who leads by example? Conversely, how likely are you to put in extra effort when working for someone who only does the bare minimum? Most people are inspired to strive harder when they see their leader willing to get in the trenches alongside them and lead by example.