Performance reviews aren't dead – they just need a shakeup

'If conversations are happening, there shouldn't be any surprises when the annual performance review comes around'.

Performance reviews. The very words make hearts sink, not just among employees but among managers. It's not that employees don't want feedback or that leaders don't want to develop their staff – far from it. But too often, performance reviews have a bad rap. They're seen as a time-consuming, box-ticking exercise, valued neither by managers nor staff.

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